The ESI Corporation is going to launch a 24x7 Helpline No.1800 11 3839 for attending the calls of insured persons and their family members who wish to seek advice and guidance from casualty/emergency of ESIC Hospitals. In case an insured person calls on 24x7 helpline functioning at ESIC Hqrs Office and desires to have some medical advice in emergency from a doctor, this call will be connected through conference from 24x7 helpline to the emergency of ESIC Hospital of the concerned state and the doctor available in the casualty/emergency will attend the call for needful
Medical Superintendents of ESIC Hospitals have been instructed to sensitize the doctors posted in casualty/emergency to attend the said call if received from 24x7 helpline through conference on priority and extend maximum possible co-operation to the needy insured person
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