Amazon India recently updated its returns and refunds policies
Bought a tablet, laptop, desktop PC, monitor, camera, or camera lens on Amazon recently? If you bought it after May 11,2016 then your product is not eligible for a refund; Amazon recently updated its returns policy on these products, and if you're planning to make a purchase on the e-commerce site, you should know that your product will not be eligible for a refund, only a replacement.
A Statement on Amazon's website reads
"All tablets, laptops, desktops, monitors, cameras, and camera lenses that are fulfilled by Amazon and purchased on or after 11th May 2016 are eligible for a replacement only policy and will no longer be eligible for refunds. In case you have received a defective or a damaged product, you will be eligible for a free replacement."
Other product categories still allow you to return items for a refund, even if you no longer need the item - for example, if you buy multiple products and decide to keep only one.
However, in the case of certain electronic products - mobile phones, tablets, laptops, desktops, monitors, cameras, and camera lenses - the window to return a defective or damaged product is only 10 days, and you can't return items you no longer require; all you can get now is a replacement. This is also the case with furniture.
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