An SMS complaint cell has been opened at Thanjavur Municipal Office to
receive petitions from people and dispose them of quickly.
Inaugurating the cell on Saturday Oct 5,2013 R.Vaithilingam, Housing and Urban Development Minister, said such a facility is the first in Tamil Nadu.
People within the municipal limits can send in their complaints through SMS round the clock to 94896 94890
Inaugurating the cell on Saturday Oct 5,2013 R.Vaithilingam, Housing and Urban Development Minister, said such a facility is the first in Tamil Nadu.
People within the municipal limits can send in their complaints through SMS round the clock to 94896 94890
Complaints such as defects in streetlights, underground
drainage problems, irregularity in drinking water supply, accumulation
of garbage, and removal of encroachment could be sent.
On
receiving complaints, an acknowledgement number will be sent to the
petitioner through SMS.
Information will be given to people through SMS
after disposal of their petitions.
People can know about the action
taken on their complaints by visiting the website
www.municipality.tn.gov.in/ thanjavur/.
If a petition is not disposed of
within the stipulated time, people can approach the officers concerned
on phone, tell the SMS acknowledgement number, and get their problems
solved.
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