The Railway Ministry on Tuesday March 21,2017 issued a rate card for its catering services to address the grievances of passengers after complaints of food and beverages being charged higher on trains.
The ministry also asked passengers to file complaints if and when they are charged higher than the listed price. In a tweet, the ministry said, “Know the rate list of Indian Railways catering.
In case of any discrepancies must reported to @RailMinIndia: We work for you 24×7 #Awareness.”
must reported to @RailMinIndia: We work for you 24×7 #Awareness.”
Know the rate list of @IRCATERING in case of any discrepancies must reported to @RailMinIndia: We work for you 24x7 #Awareness
The ministry also released a video listing the prices of the items after it held a round-table conference on catering services, attended by representatives from food and beverage industry, government agencies, self-help groups and railway officials. The delegates at the conference laid out their concerns regarding complaints filed by passengers on food items, describing it as “poor quality, less quantity and over-charging.”
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