Flipkart has revised its return policy, narrowing the window when a customer can send back a product bought on its website to 10 days from the previous 30 on most top-selling products.
Flipkart also told sellers on the platform that they will have to pay higher commissions from June 20,2016
The no-questions-asked return policy followed by e-commerce firms has led to a logistical nightmare and additional operational expenses for sellers on online marketplaces as they have to pay for the return shipping.
The shortened return period is likely to address, at least to some extent, this concern of sellers and help Flipkart attract more to sell on its platform.
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