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Wednesday, February 24, 2016

Hyderabad gets Uber’s first centre in Asia Wednesday Feb 24,2016

Telangana IT secretary Jayesh Ranjan (right), Uber India president Amit Jain (centre), Uber’s centre of excellence head Kalpana Behara (left) during the inauguration of the hail taxi’s centre in Hyderabad on Wednesday February 24,2016
Telangana IT secretary Jayesh Ranjan (right), Uber India president Amit Jain (centre), Uber’s centre of excellence head Kalpana Behara (left) during the inauguration of the hail taxi’s centre in Hyderabad on Wednesday. (Photo: DC) 

Uber Technologies Inc, the global leader in the hail taxi space, on Wednesday Feb 24,2016 inaugurated its first Centre of Excellence in Hyderabad — the first in Asia and fifth across the world.

“The centre is designed to further improve product and operations, with a core focus to provide specialised support for critical incidents that require immediate attention. The center will provide support via multiple channels — email, phone and social media to ensure seamless experience before, during and after the ride,” Uber India president Amit Jain said after inaugurating the centre.

In 2015, Uber had signed a deal the government of Telangana to invest $50 million. Uber’s decision to set up its first centre in India over its rival China highlights the importance that it attaches to the Indian market. In China, Uber faces a strong competition from local player Didi Kuaidi.

Telangana IT secretary Jayesh Ranjan said that Uber’s “new project confirms Telangana as the location of choice for leading innovative companies. Uber will generate over 500 jobs by 2017 which will have a positive impact on the state.” 

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