Dial 1800111321 for complaint against food in trains

If you have any grievance against the food served on trains, just dial 1800111321 to lodge your complaint.

The toll-free number launched by railways is operational from 7am to 10am throughout the week. 

"Any one can call the toll-free number and register his or her complaint and it will be addressed," said Railway Minister Pawan Kumar Bansal

The number has been operational since January 18,2013 and till date 26 complaints have been received.  

Assuring the passengers of action against erring catering contractors, Railway Minister Pawan Kumar Bansal said mobile squads have been formed to keep a regular check on contractors in trains and stations and the toll-free number will be displayed in coaches and stations prominently to make passengers aware about the facility .